Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Destinations We ship to 29 countries worldwide including Saudi Arabia, UAE, USA, UK, Germany, France, Australia, Canada, and more.
Estimated Delivery Times
- Saudi Arabia & GCC: 3–7 business days
- Middle East: 5–10 business days
- Europe & USA: 7–15 business days
- Australia & Asia: 10–20 business days
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Shipments If your order has not arrived within the estimated delivery window, please contact us at your store email and we will investigate promptly.
If you wish to return an items, please note that "SHAH & SONS" is not responsible for the return shipping costs. The customer is fully responsible for covering all return shipping charges.